II. NON-PERSONAL INFORMATION WE COLLECT ABOUT YOU
Even if you do not register with Medifast1.com, we collect Non-Personal Information about your use of our website, special promotions and newsletters.
B. Web Beacons
We also may use Web Beacons to collect Non-Personal Information about your use of our website and the websites of selected sponsors and advertisers, and your use of special promotions or newsletters. The information collected by Web Beacons allows us to statistically monitor your usage of our websites.
Our Web Beacons are not used to track your activity outside of our websites. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission and do not use Web Beacons to collect or store Personal Health Information about you.
C. Third-Party Web Beacons
III. PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT ABOUT YOU
A. Emails You Send to Medifast1.com
B. Website Registration and Interactive Tools on Medifast1.com
After you have registered as a member of Medifast1.com, you may choose to use certain interactive content, tools and services that may ask you to voluntarily provide other types of information about yourself including Personal Health Information.
We are committed to protecting the privacy of children. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13. A parent or guardian is solely responsible for providing supervision of the minor's use of Medifast1.com. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through Medifast1.com for the minor. Medifast1.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Medifast1.com only with the involvement of a parent or guardian.
D. Market Research
From time to time the Medifast1.com marketing department, or operations contractors acting on its behalf, may conduct online research surveys in order to gather feedback about our site through email invitations, pop-up surveys or online focus groups. When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a third party sponsors a survey, Aggregate Information of the survey results is reported to the sponsor. Aggregate data does not contain any information that could be used to contact or identify you. Personally Identifiable Information collected through market research will only be used by Medifast1.com and its operations contractors and will not be given or sold to a third party without your consent.
IV. DISCLOSURE OF YOUR INFORMATION
Medifast1.com operations and maintenance contractors sometimes have limited access to your Personally Identifiable Information in the course of providing products or services to Medifast1.com. These contractors include vendors and suppliers that provide us with technology, services, and/or content related to better operation and maintenance of our website. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for Medifast1.com. We also contractually require that our operations and maintenance contractors:
not use or disclose your Personally Identifiable Information for any purpose other than providing us with products and services
V. HOW MEDIFAST1.COM HANDLES PRIVACY AND SECURITY INTERNALLY
Listed below are some of the security procedures that Medifast1.com uses to protect your privacy:
Requires both a personal username and a password in order for users to access their Personally Identifiable Information or Personal Health Information.
Uses firewalls to protect information held in our servers.
Utilizes encryption in transmitting Personally Identifiable Information to our servers.
Closely monitors the limited number of Medifast1.com employees who have potential access to your Personally Identifiable Information.
Backs-up our systems to protect the integrity of your Personally Identifiable and Personal Health Information.
Provides secure messaging within the Medifast1.com so that information related to your personal health is sent through a secure, encrypted connection.
All credit card transactions are processed through Verisign. Your information is encrypted via a "key" encryption and decoded at Verisign, which allows them to process and authorize your information.
Despite Medifast1.com's efforts to protect your Personally Identifiable Information and Personal Health Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet will be intercepted.
VI. UPDATING YOUR INFORMATION AND CONTACTING Medifast1.COM
A. Updating Your Personally Identifiable Information
Medifast1.com pages that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific page, logging-in and making the desired changes.
B. Removing your Personal Information
If you have a complaint or problem, including removing your information from our systems, please email us at firstname.lastname@example.org. Our customer service department will forward your complaint to the appropriate internal Medifast1.com department for a response or resolution. We try to answer every email within 48 business hours, but may not always able to do so. If you do not receive adequate resolution of a privacy related problem, you may write to Medifastdiet.com at:
11445 Cronhill Drive
Owings Mills, MD 21117
C. Limitations on Removing or Changing Information
Upon your request, we will delete your Personally Identifiable or Personal Health Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Medifast1.com from our servers.
You can opt-out of some analytic collection by telling us to place a "Restricted Collection" cookie on your computer (click to do that).